PGi Global Telework Survey Reveals Surprising Telecommuting Trends & Worker Demands
PGi, the world’s largest dedicated provider of collaboration software and services, today released results from its second annual PGi Global Telework Survey, including the startling insight that 60 percent of part-time teleworkers worldwide would resign their current positions to take a similar job at the same pay if they could work from home full-time.
Knowledge workers, or workers whose main capital is knowledge and information, in North America (NA); Europe, the Middle East and Africa (EMEA); and Asia Pacific Japan (APJ) were surveyed about their physical work locations, technology preferences and opinions about traditional and flexible work arrangements. The results showed that knowledge workers are increasingly moving away from traditional 9-to-5,Monday-Friday office life:
- 79 percent of respondents indicated that they currently work outside of their company’s offices at least one day per week.
- Of this group of respondents, half said that they want to telecommute more often in their current roles, with the ideal frequency being 2-3 days per week.
“PGi’s survey findings illustrate a rising, global shift in knowledge worker demands: let us work flexibly, or we’ll go somewhere that does,” said Sean O’Brien, PGi executive vice president of strategy and communications. “With constant connectivity through mobile devices, WiFi and cloud-based communications and collaboration products like iMeet®, being away from the physical office is no longer a barrier to successfully getting work done. In fact, the survey reveals that flexible work offers tangible benefits for both employees and their employers.”
Perceived Perks & Disadvantages of Telework
With an overwhelming majority of surveyed knowledge workers telecommuting at least one day per week, global respondents also shared their top five perceived benefits of working outside the traditional office:
- Reduced or eliminated commute times
- Improved work-life balance
- Flexible hours
- Increased productivity
- Cost savings
Commute Times at the Core of Need to Telework
Thanks to flexible work options, surveyed global teleworkers are skipping long commutes to the office– at least part of the week — and for good reason: 50% of respondents commute for 45 minutes to over an hour each day. APJ workers have the longest commutes of all the regions, with 64% of teleworkers reporting commute times of more than 45 minutes.
Telework Technology Trends
Flexible workers in APJ reported the highest percentage of company-sponsored Internet connectivity (89%), followed closely by flexible workers in EMEA (85%). North American workers, however, are primarily on their own for connectivity outside the office, as only 15% of flex workers responded that their company issues employee Internet.
PGi’s survey revealed the top five global company-issued technologies used by flexible workers include:
- Laptop computers
- Virtual private network (VPN) software
- Unified communications and collaboration (UC&C) software
- Corporate intranet
“The global survey results support that technology advances and the rapid consumer adoption of mobile devices are transforming the way businesses and modern workers function. The notion of working in an office from 9 to 5 is quickly being replaced by the new digital workplace, where everything employees need to successfully do their jobs can be done online from anywhere,” said O’Brien. “With the right programs and technologies in place, companies can meet the wants and needs of both traditional and remote workers, boosting their productivity, inspiring loyalty and driving business growth.”
Full survey results are available in the PGi Global Telework Survey Report at bit.ly/teleworksurvey.
PGi’s second annual telecommuting survey, the “PGi Global Telework Survey,” consists of online responses from 2,759 global PGi customers, categorized as knowledge workers based on their roles. Questions were distributed and collected February-May 2015. For complete survey methodology and results, please email firstname.lastname@example.org.
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About Premiere Global Services, Inc. │ PGi
PGi is the world’s largest dedicated provider of collaboration software and services. We created iMeet®, an expanding portfolio of purpose-built applications designed to meet the daily collaboration and communications needs of business professionals, with solutions for web, video and audio conferencing, smart calendar management, webcasting, project management and sales acceleration. PGi’s award-winning unified communications and collaboration (UC&C) solutions help nearly 50,000 businesses grow faster and operate more efficiently. To learn more, visit us at pgi.com.
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